Weber TC Tech Blog | Kansas City IT News & Tips

10 Common Tech Issues at Work & How To Troubleshoot

Written by robert-wtc | May 15, 2024 2:00:00 PM

 

Navigating the technology landscape of the 21st century can feel like starring in a perpetual reboot loop—just when you've resolved one issue, another crops up, demanding your immediate attention. Small business owners, already juggling a myriad of responsibilities, can find these tech issues particularly vexing.

Here's a guide to ten of the most common tech issues you might encounter in your small business, and how to address them without hitting the panic button.

1. Slow Computer Performance

If sluggish computer performance is sapping your time and patience, try these quick fixes:

  • Check for system updates. Operating systems and software often release patches that improve efficiency.
  • Assess your storage space. A crowded hard drive can slow down your system. Consider deleting unnecessary files or using cloud storage.

2. Connectivity Issues

When that vital email won't send or a shared document refuses to sync, connectivity can be the culprit. Here’s how to get back online:

  • Unplug your router for a minute, then plug it back in. This simple reset can restore a stable Wi-Fi connection.
  • Limit bandwidth usage. Too many devices or streaming services can strain your network.

3. Printing Problems

Even in our digital age, a printer hiccup can bring productivity to a standstill. To fix your printing woes:

  • Make sure the printer is on and connected to your computer.
  • Check for paper jams or low ink/toner levels.
  • Cancel any stuck print jobs. These can clog the print queue and prevent new jobs from printing.

4. Software Is Slow 

When your business-critical programs start dragging their feet, these steps can give them a kick:

  • Close any unused applications to free up system resources.
  • Check for software updates. Developers regularly release patches to improve performance.
  • Clear temporary files and caches that can be weighing down your software.

5. Trouble with Video Conferencing

The modern small business relies on smooth video conferencing. If you're pixelated or experiencing sound tech issues, consider these solutions:

  • Restart the application.
  • Check your device’s camera and microphone settings.
  • Ensure you have a stable internet connection.

6. Cybersecurity Scares

Protecting your business from digital threats is non-negotiable. If you suspect a security issue:

  • Update all your antivirus and antimalware programs to the latest versions.
  • Run a full system scan to detect and remove any threats.
  • Reset your passwords, using a strong, unique password for each login.
  • Contact your IT provider for immediate assistance. 

7. Data Loss

Your data is your business. There is nothing more worrisome than not being able to access or find essential files. If data loss strikes, act quickly with these steps:

  • If data is accidentally deleted, stop using the affected device immediately to prevent anything being overwritten.
  • Utilize data recovery software to retrieve lost files.
  • Continue to safeguard against data loss with regular, automated backups that are stored offsite.

8. Phone Crisis

You never realize just how much you need your phone until you’re experiencing tech issues—and it always happens at the worst time! In the midst of a busy workday, a phone mishap can feel like an emergency. Here’s what to do:

  • Check the basics. Is your phone charged and powered on?
  • If the touch screen isn’t working, try restarting the device.
  • For software issues, check for snoozed updates.

9. Email Glitches

Email dysfunction can be a logistical nightmare. Here are some strategies to tackle the issue:

  • Ensure that the email server settings are correct.
  • Clear the cache of your email application to refresh it.
  • If emails aren’t sending, check your outbox for unsent messages and troubleshoot these.

10. Power Problems

Whether the lights flicker or your laptop battery's life seems to be on a sprint to zero, ensure you’re ready for a power play:

  • Invest in surge protectors to guard against fluctuations and sudden spikes.
  • Regularly check and replace damaged power cords or adaptors.
  • Optimize your laptop’s battery life by adjusting the power settings.

Conquer Tech Issues With Weber TC

By familiarizing yourself with these troubleshooting tactics, you’ll not only empower yourself but also foster a more resilient and self-sufficient business. 

And when it’s not a quick fix, knowing that resources like Weber TC are just a call away can offer peace of mind in an otherwise unpredictable tech landscape.